Abstract: Performs a retrospective audit of eight Diabetes Nurse-Led Clinics (DNLC) in two regions of DNLC provision in Auckland over a 12-month period from 2016-2017, at which 707 patients were booked for appointments. Undertakes a nested sampling of two randomly-selected DNLCs, in which 71 participants were invited to participate. Explores patients' perspectives of attendance or non-attendance at their booked appointments. Examines whether patients perceive any benefits of attendance at the clinics, and identifies factors that might improve their experiences with DNLCs.