%&LaTeX
\documentclass{article}

\usepackage[latin1]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{textcomp}

\begin{document}

\begin{thebibliography}{15}

\bibitem{Cleaver2005} Cleaver, H. (2005). \textit{Reflections on knowing, not knowing and being in palliative care nursing}. Master{\textquoteright}s thesis, , .

\end{thebibliography}

\end{document}

