%&LaTeX
\documentclass{article}

\usepackage[latin1]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{textcomp}

\begin{document}

\begin{thebibliography}{15}

\bibitem{Takarangi} Takarangi, J. \textit{The elderly person{\textquoteright}s perception of their community using mental maps}.

\end{thebibliography}

\end{document}

