%&LaTeX
\documentclass{article}

\usepackage[latin1]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{textcomp}

\begin{document}

\begin{thebibliography}{15}

\bibitem{Boyd2001} Boyd, L. (2001). \textit{{\textquotedblleft}It could have just as easily been me{\textquotedblright}: Nurses working in mental health services who have experienced mental illness}. Ph.D. thesis, , .

\end{thebibliography}

\end{document}

