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Author Graham, Krystle-Lee url  openurl
  Title Leadership toward positive workplace culture in Aotearoa New Zealand: clinical nurse manager perspectives Type Book Whole
  Year 2021 Publication Abbreviated Journal (up)  
  Volume Issue Pages 108 p.  
  Keywords Leadership; Workplace culture; Clinical nurse managers; Surveys  
  Abstract Seeks to understand how clinical nurse managers build positive culture in their workplace, while identifying leadership attributes and actions for generating positive workplace culture. Interviews 10 clinical nurse managers from one secondary hospital in the North Island about their strategies to build positive workplace culture: preparation for their role; maintaining perspective, and intention to enhance collaborative behaviour.  
  Call Number NZNO @ research @ Serial 1760  
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Author Richardson, S.K.; Grainger, P.C.; Ardagh, M.W.; Morrison, R. url  openurl
  Title Violence and aggression in the emergency department is under-reported and under-appreciated Type Journal Article
  Year 2018 Publication New Zealand Medical Journal Abbreviated Journal (up)  
  Volume 131 Issue 1476 Pages 50-58  
  Keywords Workplace violence; Emergency nurses; Nurse retention; Audits  
  Abstract Examines levels of reported violence and aggression within a tertiary-level emergency department (ED) in NZ. Explores staff attitudes to violence and the reporting of it. Conducts a one-month intensive prospective audit of the reporting of violence and aggression within the ED. Compares results with previously-reported data, and finds that failure to report acts of violence is common. Highlights that emergency nurses are the primary targets of abuse and confirms the effect it has on retention.  
  Call Number NZNO @ research @ Serial 1787  
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Author D'Souza, Natalia Judeline url  openurl
  Title Cyberbullying at work : exploring understandings and experiences Type Book Whole
  Year 2017 Publication Abbreviated Journal (up)  
  Volume Issue Pages 243 p.  
  Keywords Cyberbullying; Workplace violence; Nurse bullying; Surveys  
  Abstract Explores how workplace cyberbullying is understood and experienced in NZ, with a focus on nursing. Undertakes three-part qualitative, interview-based research to investigate how workplace cyberbullying manifests in nursing. Interviews eight nurses who had experienced bullying. Uncovers the risk of nurses experiencing cyberbullying from external sources such as students, patients, and patient relatives. Posits a multi-factor socio-ecological model as a framework to guide future research.  
  Call Number NZNO @ research @ Serial 1813  
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Author Moir, Chris; Baby, Maria openurl 
  Title Managing violence and aggression: graduate-entry nursing students' responses to pre-emptive communication skills education Type Journal Article
  Year 2022 Publication Kai Tiaki Nursing Research Abbreviated Journal (up)  
  Volume 13 Issue 1 Pages 9-18  
  Keywords Communication skills; Workplace violence; Nursing students; Nursing curriculum  
  Abstract Argues that teaching de-escalation skills early in the nursing programme is vital for student safety and later retention in the nursing workforce. Sets out to determine the efficacy of communication training to teach nursing students agression-management skills while on clinical placement. Designs a quasi-experimental design using pre- and post-tests of communication competence following an education module delivered as part of the curriculum.  
  Call Number NZNO @ research @ Serial 1816  
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Author Walker, L. openurl 
  Title ?Holding up?: The first biennial NZNO Employment Survey Type Report
  Year 2009 Publication Abbreviated Journal (up) Available from http://www.nzno.org.nz  
  Volume Issue Pages  
  Keywords Nursing; New Zealand Nurses' Organisation; Workplace; Personnel staffing and scheduling; Industrial relations  
  Abstract In this report, the New Zealand Nurses Organisation (NZNO) releases the findings from its first-ever members' employment survey. The questionnaire, based on the United Kingdom?s Royal College of Nurse?s annual survey (which has been running for 21 years) covered core employment issues: employment agreements, hours, pay, job change, along with demographic details, as well as questions around plans for and perceptions of working life for over 800 NZNO members.  
  Call Number NZNO @ research @ Serial 1331  
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Author Richardson, S.K., Grainger, P.C.; Joyce, L.R. url  openurl
  Title Challenging the culture of Emergency Department violence and aggression Type Journal Article
  Year 2022 Publication New Zealand Medical Journal Abbreviated Journal (up) NZMJ  
  Volume 135 Issue 1554 Pages 9-19  
  Keywords Occupational violence; Workplace aggression; Emergency Departments; Emergency nurses  
  Abstract Outlines findings from a longitudinal study of the reporting of violence and aggression (V&A) within Christchurch Hospital Emergency Department (ED). Continues a prospective, longitudinal cohort study involving repeated yearly audits of ED staff reporting V&A during the same month each year. Employs an audit approach, focussing on the accuracy of routine reporting. Captures data from 2014-2020,including staff members' professional group, gender, category of V&A (e.g. verbal or physical abuse or threat, and physical or sexual assault), date and location of incident, and the individual who committed the violence.  
  Call Number NZNO @ research @ Serial 1797  
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Author Pepers, M.G. openurl 
  Title A grey zone: The experience of violence in remote nursing practice Type
  Year 2006 Publication Abbreviated Journal (up) Otago Polytechnic library. A copy can be obtained by contacting pgnursadmin@tekotago.ac.nz  
  Volume Issue Pages  
  Keywords Workplace violence; Rural health services; Rural nursing  
  Abstract This dissertation explores the issues affecting the exposure of isolated rural nurses working in New Zealand to violence from members of the local community, including the visiting public. Discussion on the collaborative role with the New Zealand Police is thematic in the issues presented. Challenges presented include the unique community dynamics of the Stewart Island nursing practice on the Island, with scope of practice, isolation and practice issues included. Role definition, present-day health-care delivery, the potential for violence including causation and reporting are presented. Incident management and risk strategies, including de-escalation are rationalised and described. Evidence for the nurse-police inter-service relationship along with issues including confidentiality and legislation are reviewed. Recommendations and conclusion are provided. The thread and theme of the dissertation is to encourage discussion within nursing circles on the provision of satisfactory safety standards for nurses working in remote isolated parts of New Zealand.  
  Call Number NRSNZNO @ research @ Serial 688  
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Author Lidiard, B. url  openurl
  Title Implementing the Rating Scale for Aggressive Behaviours in the elderly: Can it make a difference to nursing management of aggressive behaviours in elderly patients with dementia? Type
  Year 2006 Publication Abbreviated Journal (up) ResearchArchive@Victoria  
  Volume Issue Pages  
  Keywords Geriatric nursing; Dementia; Workplace violence; Older people  
  Abstract The Rating Scale for Aggressive Behaviours in the Elderly (RAGE) is a twenty-one item rating scale, designed specifically to measure aggressive behaviours in the elderly in the psychogeriatric inpatient setting. The purpose of the scale is to qualify the aggressive behaviour, note any changes in the behaviour, and record intervention and/or treatments. This study combines both qualitative and quantitative methods with exploratory and descriptive designs to explore nurses' experiences of using a consistent tool for monitoring, measuring and managing aggressive behaviours. Data gathered over a three month period of implementing RAGE aimed to provide a 'snapshot' of the prevalence, extent and type of aggressive behaviours within the inpatient setting, providing evidence to nurses in developing strategies for the management of aggression. Focus group interviews were used to enable nurses to discuss their experiences of utilising a clinically validated tool in their practice and how this made a difference to their practice. Findings from this research indicate that nurses within the setting found that RAGE is a consistent tool with which nurses can record, measure and monitor aggressive behaviours. Responses from nurses' experiences of utilising RAGE in their practice were varied, with some being unable to articulate how RAGE had made a difference to their practice. Despite this there was an overwhelming positive response for the continued use of RAGE within the setting as a clinically validated tool by which to measure, record and manage aggressive behaviours.  
  Call Number NRSNZNO @ research @ Serial 798  
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Author Mosley, B. url  openurl
  Title Seclusion management in an acute in-patient unit Type
  Year 2005 Publication Abbreviated Journal (up) ResearchArchive@Victoria  
  Volume Issue Pages  
  Keywords Psychiatric Nursing; Patient rights; Hospitals; Workplace violence  
  Abstract This study was developed to explore the use of seclusion in an acute in-patient unit for people with mental illnesses. Investigation into this issue was considered important due to an identified large increase in seclusion use over the previous two years. The study used a qualitative research methodology with a descriptive and interpretive approach. Data collection included a retrospective file audit of patients who had been secluded over the past seven years, and one-to-one staff interviews. It also includes the author's personal reflections of seclusion events. The principle reason for using seclusion was violence and aggression in the context of mental illness. It was also used for people who were at risk of, or who had previously absconded from the unit. A recovery approach and the use of the strengths model was fundamental to nurses' way of working with patients in the unit. Nurses believed that the strengths process should be adapted to the person's level of acuity and to their ability to engage in this approach in a tangible way. Seclusion continues to be a clinical management option in the unit that is the subject of this study. However, in many circumstances there are other options that could be explored so that the utmost consideration is given to the dignity, privacy and safety of that person.  
  Call Number NRSNZNO @ research @ 1227 Serial 1212  
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Author Bigwood, S. openurl 
  Title Got to be a soldier: Mental health nurses experiences of physically restraining patients Type
  Year 2007 Publication Abbreviated Journal (up) University of Otago Library  
  Volume Issue Pages  
  Keywords Psychiatric Nursing; Workplace violence; Mental health; Stress  
  Abstract  
  Call Number NRSNZNO @ research @ 829 Serial 813  
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Author Rolls, S. url  openurl
  Title An exploration of workplace violence in the emergency department: Are emergency nurses safe? Type
  Year 2006 Publication Abbreviated Journal (up) Victoria University of Wellington Library  
  Volume Issue Pages  
  Keywords Workplace violence; Emergency nursing; Guidelines  
  Abstract This thesis arises from the author's experience of several years of working in the emergency department and being exposed to workplace violence from patients and their families. Emergency nurses in New Zealand experience workplace violence every day. Registered nurses and the institutions in which they work manage workplace violence to varying degrees and in an ad hoc manner. The author notes that New Zealand has no national guidelines, or consensus on the management of workplace violence in the health sector. This research explores emergency nurses' encounters during their work when they have experienced workplace violence. The purpose of this study is to demonstrate the experience and the consequences when nurses are confronted with episodes of violence while working in the emergency department. The essence of this research is gaining an understanding of how registered nurses have managed workplace violence and the impact of that violence on themselves, their colleagues, and the patients in the emergency department. Recommendations are made regarding nationally consistent guidelines, education on the management of workplace violence, improved security, and emergency department design. The discussion concludes with suggestions for further research on workplace violence in the health sector  
  Call Number NRSNZNO @ research @ Serial 492  
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Author Lauder, G.C. openurl 
  Title Health in the workplace: An exploration of healthy options for an aged care setting Type
  Year 2004 Publication Abbreviated Journal (up) Victoria University of Wellington Library  
  Volume Issue Pages  
  Keywords Geriatric nursing; Health behaviour; Workplace  
  Abstract People working in aged care settings in New Zealand spend approximately 30% of their lives in their workplace. There is a challenge for workplaces to support people to maintain and improve their health status. This project investigated the question: How can workplaces support staff to maintain health in an aged care environment? The project concerned two considerations: primarily what people can do for themselves and how the organisation can assist their interest and maintain their investment in health based activities and secondly what workplaces can do to make the organisations more healthy. The philosophy and the realities of the workplace were reviewed and the project addressed the strategies that could be adopted by the workplace. The study identifies a series of practical activities and outcomes that aged care facilities can undertake for nurses/caregivers or other members of staff working in the workplace. The findings lead to recommendations about healthy outcomes and managing health and creating a positive climate for health within the workplace.  
  Call Number NRSNZNO @ research @ 605 Serial 591  
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Author Bresaz, D.M. openurl 
  Title Environmental influences on inpatient assaultive behaviour Type
  Year 2003 Publication Abbreviated Journal (up) Victoria University of Wellington Library  
  Volume Issue Pages  
  Keywords Workplace violence; Mental health; Psychiatric Nursing; Methodology; Administration  
  Abstract This retrospective quasi-experimental study reviewed assaults in two adult mental health inpatient rehabilitation units. The majority of clients in this area experience enduring mental health illnesses and have complex physical health issues. The service comprises of an intensive rehabilitation unit and a secure extended rehabilitation unit. Between May and August 2001 the service moved to purpose built facilities. The opportunity was taken to review clients' assaultive behaviour in the new environment and to compare the incidents with those in the old environment to see if there had been any significant changes. Data on assault incidents including time of assault, place of assault, who was involved and what preventative actions were suggested were collected from the Incident and Accident Hazard Reports (IAHR) dating from 1 April 2000 until 31 May 2002. Staff were expected to complete IAHR reports on all assault incidents. The research examined whether the change in environmental conditions impacted on clients' wellbeing in relation to assaultive behaviour. Trends within the IAHR reports were also examined in order to compare these to similar studies completed in other parts of the world. There were 141 IAHR reports of assault incidents. Fifty of these occurred in the pre move period, 38 in the transition phase and 53 in the post move. There was no significant difference in the rate of assaults in the pre-move to post move period. Completion of the IAHR forms was seen to be very problematic, especially in relation to legal status of perpetrators and documentation of prevention strategies. An urgent audit of existing practice is now required to establish if problems found with the quality and completion of the IAHR forms continues to be evident in the rehabilitation service and if present staff education is needed to improve the standard of documentation. Research is also needed to establish the extent to which staff implement strategies to prevent assaults, and to reduce recidivism.  
  Call Number NRSNZNO @ research @ Serial 858  
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Author Wilkinson, J.A. openurl 
  Title A mantle of protection? A critical analysis of the personal safety of district nurses Type Journal Article
  Year 2002 Publication Whitireia Nursing Journal Abbreviated Journal (up) Whitireia Community Polytechnic and Massey University libraries  
  Volume 9 Issue 30-6 Pages 30-36  
  Keywords Occupational health and safety; Workplace violence; District nursing  
  Abstract This qualitative inquiry, informed by Critical Social Theory, explored the personal safety experiences of district nurses in a New Zealand city.  
  Call Number NRSNZNO @ research @ Serial 1083  
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