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Author Blockley, Colette; Alterio, Maxine openurl 
  Title Patients' experiences of interpersonal relationships during first time acute hospitalisation Type Journal Article
  Year 2008 Publication Nursing Praxis in New Zealand Abbreviated Journal  
  Volume 24 Issue 2 (Jul) Pages p16-26.  
  Keywords (up) Acute hospitalisation; Vulnerability; Support; Nurse-patient relationships  
  Abstract Examines the role of interpersonal relationships on patients' experiences during first time acute hospitalisation. Involving 12 first time acute medical and surgical admission patients, it was developed from a wider study exploring patients' overall experiences. Using a qualitative methodology with data collected by means of personal stories and semi-structured interviews findings suggest that patient vulnerability is reduced through supportive interpersonal relationships and that it is nurses who play a key role in developing and maintaining these relationships with patients.  
  Call Number NZNO @ research @ Serial 1432  
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Author Murray, D.J. openurl 
  Title The roles of nurses working with adolescents in Auckland secondary schools Type
  Year 2004 Publication Abbreviated Journal University of Auckland Library  
  Volume Issue Pages  
  Keywords (up) Adolescents; Nurse-patient relations  
  Abstract  
  Call Number NRSNZNO @ research @ Serial 605  
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Author Connor, M. openurl 
  Title Advancing nursing practice in New Zealand: A place for caring as a moral imperative Type Journal Article
  Year 2003 Publication Nursing Praxis in New Zealand Abbreviated Journal  
  Volume 19 Issue 3 Pages 13-21  
  Keywords (up) Advanced nursing practice; Ethics; Professional competence; Nurse-patient relations  
  Abstract The author argues that the framework of competencies required for advanced nursing practice should include a moral dimension in order to take account of relational as well as functional competencies. There is no recognition of the relational competencies required to practice caring as a moral imperative. The Nursing Council of New Zealand expects that nurses will practise 'in accord with values and moral principles'. The paper explores the history of two nursing discourses, that which sees nursing as a functional occupation and that which emphasises the relationship between nurse and patient. A practice exemplar is used to demonstrate positive outcomes from advanced relational competencies.  
  Call Number NRSNZNO @ research @ Serial 553  
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Author Chadwick, A.; Hope, A. openurl 
  Title In pursuit of the named nurse Type Journal Article
  Year 2000 Publication Australasian Journal of Neuroscience Abbreviated Journal  
  Volume 13 Issue 4 Pages 6-9  
  Keywords (up) Advanced nursing practice; Hospitals; Evaluation; Nurse-family relations; Nurse-patient relations  
  Abstract This paper outlines the project outcomes, benefits, impact and constraints of introducing the named nurse concept to a neuro-services department. The concept of the named nurse was first introduced in the UK, in 1992, with the aim of supporting the partnership in care between the patient and the nurse. The evidence for the effectiveness of introducing the named nurse concept is largely anecdotal. In line with the hospital wide policy of implementing the named nurse concept at Auckland Hospital, a six-month pilot study was undertaken within the Neuro-services Department. The aims of the study were to foster a partnership in care with patients / whanau and the multidisciplinary team, to improve the efficiency and effectiveness of delivery of nursing care, and to contribute to continuous quality improvement. The results highlighted that, in theory, the named nurse concept would be effective in providing quality co-ordinated care, however factors were identified that hindered the effectiveness of its implementation. Therefore, further development of the concept was required.  
  Call Number NRSNZNO @ research @ Serial 924  
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Author Connor, M. openurl 
  Title Courage and complexity in chronic illness: Reflective practice in nursing Type Book Whole
  Year 2004 Publication Abbreviated Journal  
  Volume Issue Pages  
  Keywords (up) Asthma; Nurse-patient relations; Nurse-family relations; Community health nursing; District nursing; Chronically ill  
  Abstract This book presents the reflective account of an actual nursing practice situation (a woman living with chronic asthma).The author provides a descriptive narrative and then delves deeper into the narrative to obtain greater understanding of what she calls “strife” in chronic illness and the best nursing practice to assist its resolution.  
  Call Number NRSNZNO @ research @ 926 Serial 910  
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Author Dickinson, A.R.; Dignam, D. openurl 
  Title Managing it: A mother's perspective of managing a pre-school child's acute asthma episode Type Journal Article
  Year 2002 Publication Journal of Child Health Care Abbreviated Journal  
  Volume 6 Issue 1 Pages 7-18  
  Keywords (up) Asthma; Parents and caregivers; Children; Nurse-patient relations  
  Abstract This exploratory descriptive study informed by grounded theory examines the experience of mothers in managing their pre-school child's acute asthma attack at home. The study reveals that mothers perceive that they are responsible for the management of their pre-school child during an acute asthma episode, a process they described as 'managing it'. This process involves mother in 'working on treatment', 'making the call', 'watching' and 'calming', while the husband/partner, family, friends and health professionals are 'supporting treatment'. This study suggests that nurses and doctors need to move away from the current paternalistic view of health care delivery in acute settings and embrace the concepts of support and partnership in the care of the pre-school child with asthma and their family.  
  Call Number NRSNZNO @ research @ 728 Serial 714  
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Author Mitchell, K. url  openurl
  Title Childbirth: A momentous occasion. Muslim women's childbirth experiences Type
  Year 2001 Publication Abbreviated Journal ResearchArchive@Victoria  
  Volume Issue Pages  
  Keywords (up) Childbirth; Cultural safety; Nurse-patient relations  
  Abstract This thesis explores three Muslim women's experience of childbirth, in a setting surrounded by health professionals who largely have little understanding of their culture. Various forms of narrative such as a letter, excerpts from conversations, and interviews, have been used in presenting this research. The women's stories reveal that giving birth in a cross-cultural setting is stressful. The women had to adjust to an environment which challenged their beliefs and values, in one case with no extended family or cultural support. This stress is long lasting as evidenced in the women's stories. Given the opportunity to tell their story, all the women highlighted both the positive and negative aspects of their birth experiences. This thesis identifies situations that heightened the vulnerability of the women, and highlights the uniqueness of each woman. It concludes by identifying recommendations and reading material for nurses and midwives in education or practice.  
  Call Number NRSNZNO @ research @ Serial 1223  
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Author Ward, C.R. openurl 
  Title Children matter: What is important to the child living with a life-threatening illness Type Miscellaneous
  Year 2005 Publication Abbreviated Journal Victoria University of Wellington Library  
  Volume Issue Pages  
  Keywords (up) Children; Nurse-patient relations; Nursing; Chronically ill  
  Abstract When a child lives with a life-threatening illness there is a range of emotions that affect the child, family and people close to the child. This study utilises a narrative approach to explore what the child puts emphasis on in what is important to them as they live with serious illness. The study incorporates the nurse as narrator with the 'narratives' of the children integrated into her reflections to gain a broader understanding. The focus is on listening intently to the spoken needs of children, their story and the meaning they make of their situation when they live with their illness. 'Children' in this study are between the ages of six years to 15 years. The aim of this research is to provide a clear understanding of the lived experience, which may illuminate the needs of the child and what is required throughout the time of illness; therefore informing health professionals of a culture of care that may support these needs. A broader understanding and deeper insight into the complexity of children living with life-threatening illnesses provides a basis for the development of sensitive, humanistic quality nursing care for both the child and his/her family, this then enhances the potential for best practice for children living with a life-threatening illness.  
  Call Number NRSNZNO @ research @ Serial 577  
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Author Casey, G. openurl 
  Title Conditional expertise in chronic illness Type
  Year 2000 Publication Abbreviated Journal Massey University Library  
  Volume Issue Pages  
  Keywords (up) Chronically ill; Nurse-patient relations  
  Abstract  
  Call Number NRSNZNO @ research @ 808 Serial 792  
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Author Polaschek, N. openurl 
  Title Negotiated care: A model for nursing work in the renal setting Type Journal Article
  Year 2003 Publication Journal of Advanced Nursing Abbreviated Journal  
  Volume 42 Issue 4 Pages 355-363  
  Keywords (up) Chronically ill; Nursing models; Nurse-patient relations; Communication  
  Abstract This article outlines a model for the nursing role in the chronic health care context of renal replacement therapy. Materials from several streams of literature are used to conceptualise the potential for nursing work in the renal setting as negotiated care. In order to present the role of the renal nurse in this way it is contextualised by viewing the renal setting as a specialised social context constituted by a dominant professional discourse and a contrasting client discourse. While performing specific therapeutic activities in accord with the dominant discourse, renal nurses can develop a relationship with the person living on dialysis, based on responsiveness to their subjective experience reflecting the renal client discourse. In contrast to the language of noncompliance prevalent in the renal setting, nurses can, through their relationship with renal clients, facilitate their attempts to negotiate the requirements of the therapeutic regime into their own personal life situation. Nurses can mediate between the dominant and client discourses for the person living on dialysis. Care describes the quality that nurses actively seek to create in their relationships with clients, through negotiation, in order to support them to live as fully as possible while using renal replacement therapy. The author concludes that within chronic health care contexts, shaped by the acute curative paradigm of biomedicine, the model of nursing work as negotiated care has the potential to humanise contemporary medical technologies by responding to clients' experiences of illness and therapy.  
  Call Number NRSNZNO @ research @ Serial 1186  
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Author Connor, M. url  openurl
  Title Sharing the burden of strife in chronic illness: A praxiological study of nursing practice in a community context Type
  Year 2002 Publication Abbreviated Journal Victoria University of Wellington Library  
  Volume Issue Pages  
  Keywords (up) Chronically ill; Nursing; Nurse-patient relations; Nursing research; Methodology  
  Abstract This inquiry is an in-depth exploration of one middle aged woman's experience of strife in chronic illness and her nursing care involving four nurses (including the author) in a community context over a three-year period. The study is praxiological in that the understanding achieved is derived from practice within a 'research as praxis' methodology positioned in the disciplinary perspective of nursing as a practical human science. Five methodological premises inform the research processes: reflexivity, dialogue, moral comportment, re-presentation in narrative and critique. They emanate from an eclectic ontological praxiology based on the research framework constructed from Gadamerian philosophical hermeneutics, components of other philosophical praxiologies evolved from an exploration of the practical discourse in philosophy and my preferred health and nursing assumptions. The research processes include researcher journalling, a summary of Sarah's nursing record and dialogical meetings with Sarah and the nurse co-participants. Using the research material a narrative is then co-constructed. The narrative is structured around what Sarah viewed as the overall nursing contribution to her care; the 'sharing of her burden of illness'. This, she maintained, enabled her to live safely in the community. Finally there occurs a critique of the narrative within a discursive framework. Three themes, embedded in particular discourses, emerged from the narrative both in Sarah's and the nurses' experience; paradox, moral meaning and metaphor. Sarah's experience is interpreted as taking place in the 'in-between space' of the disease and health-illness discourses. Two main concepts which depict the tension experienced in this space are the 'the ontological assault of illness' and 'entrapment in the disease discourse'. The nurses, in this instance, 'pushed the boundaries' to create a space for the nursing as a caring practice discourse on the margins of nursing as a functional service discourse. The author notes that, within the nursing as a caring practice space, many 'fine lines' were walked with Sarah. Walking the 'fine line' of an 'intense relationship' was seen as advanced nursing practice. The research highlights important implications for a person and/or families who live with chronic illness and practice and educational issues for advanced nurse practitioners. Further, it promotes praxiological methodologies as advantageous for expanding nursing knowledge.  
  Call Number NRSNZNO @ research @ 495 Serial 481  
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Author Clayton, J.R. url  openurl
  Title Exploring transitions: Working in “the space between the no longer and the not yet” Type
  Year 2008 Publication Abbreviated Journal ResearchArchive@Victoria  
  Volume Issue Pages  
  Keywords (up) Communication; Nurse-patient relations; Case studies  
  Abstract This thesis uncovers a personal journey of reflective practice, focusing on the author's emerging role as a nurse facilitating transitions using a dialectical approach in the context of a private nursing practice. Transitions encompass: life changes, loss, and adjustment to changes in function. Dialectical nurse facilitation of transition (DNFT) is a way of exploring self in the transitional space between “the no longer and the not yet”. In this facilitated process people potentially discover paradoxes, tensions, and creative energy, as they search for a way forward. The research design details a dialectical heuristic quest through journaling and reflecting on practice supervision and peer review, over a two year period. Exemplars written after reflecting on case notes reveal the lived experiences of participants. These case reviews show the complexity of patterns for people undergoing transitions and nurse facilitation. A relational pattern for DNFT encompasses compassionate engagement, catalytic mirroring, and interconnectedness. An exploration of literature encompasses nursing theories, facilitation, dialogue, loss, grief, spirituality and transition. This thesis provides a basis for evaluative research on the effectiveness of DNFT in health care settings in the future. Discussions regarding the expansion of these reflective and praxis genres are included which may be of interest to nursing education and practice contexts.  
  Call Number NRSNZNO @ research @ 1203 Serial 1188  
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Author MacDonald, L.M. url  openurl
  Title Nurse talk: Features of effective verbal communication used by expert district nurses Type
  Year 2003 Publication Abbreviated Journal ResearchArchive@Victoria  
  Volume Issue Pages  
  Keywords (up) Communication; Nurse-patient relations; District nursing  
  Abstract This thesis represents an appreciative enquiry to identify features of effective verbal communication between nurses and patients. Using a method developed by the Language in the Workplace Project (Stubbe 1998) two nurse participants recorded a small sample of their conversations with patients as they occurred naturally in clinical practice. These six conversations constitute the main body of raw data for the study. The data was analysed using a combination of discourse and ethnographic analysis. Experience in nursing, particularly insider knowledge of the context of district nursing, helped me to uncover the richness of meaning in the conversations. The subtle interconnections and nuances could easily have been missed by an outside observer. The study has shown that in their interactions with patients, expert nurses follow a pattern in terms of the structure and content of the conversations and it is possible to identify specific features of effective nurse-patient communication within these conversations. The most significant of these are the repertoire of linguistic skills available to nurses, the importance of small talk and the attention paid by nurses to building a working relationship with patients, in part, through conversation. The findings have implications for nursing education and professional development.  
  Call Number NRSNZNO @ research @ 1180 Serial 1165  
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Author Major, G.; Holmes, J. openurl 
  Title How do nurses describe health care procedures? Analysing nurse-patient interaction in a hospital ward Type Journal Article
  Year 2008 Publication Australian Journal of Advanced Nursing Abbreviated Journal  
  Volume 25 Issue 4 Pages 58-70  
  Keywords (up) Communication; Nursing; Nurse-patient relations  
  Abstract This study examines the communication strategies used by nurses on the ward in one aspect of the job, namely the ways that they describe health procedures to patients. The data used in this project was collected by nurses on a busy hospital ward as part of Victoria University's Language in the Workplace Project. Three nurses carried minidisc recorders as they went about their normal working day, recording their conversations with patients, visitors, and other staff. The data was collected in a women's hospital ward. All patients, nurses, cleaners and ward clerks were female; two doctors were female and two were male. Twenty three instances where nurses described procedures to patients were identified in the data set. The analysis identified several typical components; indicated there was no fixed order of components; and demonstrated that all except the core component of describing the procedure were optional rather than obligatory elements. The researchers note this is qualitative and exploratory research. The findings demonstrate the benefit of discourse analysis within a sociolinguistic framework for the analysis of nurse-patient interaction. The results indicate that health discourse is not one-sided, nor is it as straightforward as many nursing textbooks suggest.  
  Call Number NRSNZNO @ research @ 975 Serial 959  
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Author Radka, I.M. openurl 
  Title Handover and the consumer voice: The importance of knowing the whole, full story Type
  Year 2003 Publication Abbreviated Journal Victoria University of Wellington Library  
  Volume Issue Pages  
  Keywords (up) Communication; Patient satisfaction; Nurse-patient relations  
  Abstract In the acute hospital setting, nurses provide care twenty-four hours a day, seven days a week. Due to the ever-changing nature of the patient's situation, nurses need quality information at the beginning of each eight-hour shift to plan and implement patient care effectively. It is claimed that handover is central for maintaining the continuity and the quality of patient care. This qualitative descriptive study was undertaken to identify what core information needs to be exchanged at nursing handover to ensure quality and continuity of patient care. Five consumers who had experience of recurrent hospital admissions shared their perceptions of handover practice through individual interviews. Three focus group meetings of seven nurses from a secondary care setting discussed handover practice from their professional perspectives. Both nursing and consumer voices are integral to the overall understanding of this study but the consumer voice is the privileged and dominant voice. Through the process of thematic content analysis the central themes of communication, continuity and competence emerged for the consumers. Consumers expect to be kept informed and involved in their healthcare. They want continuity of nurse, information and care and expect that nurses involved in the delivery of healthcare are competent to manage their situation. The 'importance of knowing' is the overarching construct generated in this research. Knowing is identified as the foundation on which quality and continuity of care is built and is discussed under the subheadings of: not knowing, knowing the patient as a person, knowing takes time, hidden knowing, knowing consumers' rights, oral knowing, knowing involves more than handing over patient care and knowing the economics. Recommendations have been developed for future research, nursing practice, education and management. These centre on ways to develop a more consumer-focused approach to contemporary healthcare.  
  Call Number NRSNZNO @ research @ 883 Serial 867  
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