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Barry, C., Severinsen, C., & Towers, A. (2023). Work-related quality of life for support workers and the Pay Equity Settlement Act 2017. Kaitiaki Nursing Research, 14(1), 5–11.
Abstract: Explores the impact of the Care and Support Worker (Pay Equity) Settlement Act (2017) on the quality of life of support workers on the job. Conducts semi-structured interviews with eight support workers, highlighting the following themes: work re-organisation, intensification, collegial working relations, managerial support and communication; pay increments.
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Westrate, J., Cummings, C., Boamponsem, L., & Towers, A. (2019). What factors influence compliance with health and disability service standards for aged residential care in New Zealand? Kai Tiaki Nursing Research, 10(1), 47–53.
Abstract: Compares compliance with health and disability services standards (HDSS) in aged residential care (ARC) in 2016 with previous years, and relates the findings to the increase in complaints among the public. Quantifies the degree to which 185 ARC facilities complied with HDSS, and reports their level of compliance.
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