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Author Tipa, Zoe Kristen url  openurl
  Title Family Partnership as a model for cultural responsiveness in a well child context Type Book Whole
  Year 2013 Publication (up) Abbreviated Journal  
  Volume Issue Pages 149 p.  
  Keywords Family partnership model; Communication; Cultural competence; Plunket nurses; Community nursing; Maori children  
  Abstract Examines whether the Family Partnership model could be considered a model for cultural responsiveness while simultaneously providing a platform for more accurate assessment of the cultural competence of Plunket nurse practice. Determines the relationship between Family Partnership training for Plunket nurses and Maori child health outcomes. Distributes an online survey to Plunket nurses who had completed the training and to a group who had not. Conducts 10 observations and interviews with Plunket nurses and Maori clients. Presents the findings in three areas: Plunket nurse practice, client experience, and the impact of Family Partnership training on Plunket as an organisation.  
  Call Number NZNO @ research @ Serial 1782  
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Author Major, G.; Holmes, J. openurl 
  Title How do nurses describe health care procedures? Analysing nurse-patient interaction in a hospital ward Type Journal Article
  Year 2008 Publication (up) Australian Journal of Advanced Nursing Abbreviated Journal  
  Volume 25 Issue 4 Pages 58-70  
  Keywords Communication; Nursing; Nurse-patient relations  
  Abstract This study examines the communication strategies used by nurses on the ward in one aspect of the job, namely the ways that they describe health procedures to patients. The data used in this project was collected by nurses on a busy hospital ward as part of Victoria University's Language in the Workplace Project. Three nurses carried minidisc recorders as they went about their normal working day, recording their conversations with patients, visitors, and other staff. The data was collected in a women's hospital ward. All patients, nurses, cleaners and ward clerks were female; two doctors were female and two were male. Twenty three instances where nurses described procedures to patients were identified in the data set. The analysis identified several typical components; indicated there was no fixed order of components; and demonstrated that all except the core component of describing the procedure were optional rather than obligatory elements. The researchers note this is qualitative and exploratory research. The findings demonstrate the benefit of discourse analysis within a sociolinguistic framework for the analysis of nurse-patient interaction. The results indicate that health discourse is not one-sided, nor is it as straightforward as many nursing textbooks suggest.  
  Call Number NRSNZNO @ research @ 975 Serial 959  
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Author Payne, D.; Goedeke, S. openurl 
  Title Holding together: Caring for clients undergoing assisted reproductive technologies Type Journal Article
  Year 2007 Publication (up) Journal of Advanced Nursing Abbreviated Journal  
  Volume 60 Issue 6 Pages 645-653  
  Keywords Nursing specialties; Sexual and reproductive health; Communication; Multidisciplinary care teams  
  Abstract This paper reports a study to investigate the roles and experiences of nurses caring for clients undergoing assisted reproductive technologies (ART). Nurses are in a potentially unique position in the assisted reproductive technology environment as they maintain a more constant contact with the client. A qualitative approach was taken and a convenience sample of 15 nurses from New Zealand was interviewed in 2005. Data were analysed using interpretive description. The overarching theme identified was that of the potential role of the nurse to 'hold together' multiple components of the assisted reproductive technology process: holding together clients' emotional and physical experiences of assisted reproductive technologies; holding together the roles of different specialist team members; and holding together personal own emotions. It encompasses practices such as information-giving, interpreting, supporting and advocating. The researchers note that recognition of and support for the complexity of the role of ART nurses may positively contribute to clients' experiences.  
  Call Number NRSNZNO @ research @ 985 Serial 969  
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Author Polaschek, L.; Polaschek, N. openurl 
  Title Solution-focused conversations: A new therapeutic strategy in Well Child health nursing telephone consultations Type Journal Article
  Year 2007 Publication (up) Journal of Advanced Nursing Abbreviated Journal  
  Volume 59 Issue 2 Pages 111-119  
  Keywords Telenursing; Communication; Evaluation  
  Abstract This paper reports a study to explore Well Child nurses' perceptions of outcomes resulting from the use of solution-focused conversations in their telephone consultations with clients. The standard problem-solving approach used to address physical issues is less effective for various non-physical concerns, where different communication strategies may be helpful. In this qualitative, action-oriented study, a small group of Well Child telenurses in New Zealand was introduced to a specific communication strategy, called 'solution-focused conversations', during 2005. They applied this approach in their practice and then reflected together on their experiences in focus groups. The nurses considered that the solution-focused conversations enabled clients to: recognise the nature of the parenting issue of concern that had motivated their call; identify more effective parenting practices to address specific issues with their child; increase their confidence in their own parenting capabilities. This study suggested the value of learning a specific communication strategy for the practice of a group of Well Child telenurses.  
  Call Number NRSNZNO @ research @ Serial 973  
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Author Polaschek, N. openurl 
  Title Negotiated care: A model for nursing work in the renal setting Type Journal Article
  Year 2003 Publication (up) Journal of Advanced Nursing Abbreviated Journal  
  Volume 42 Issue 4 Pages 355-363  
  Keywords Chronically ill; Nursing models; Nurse-patient relations; Communication  
  Abstract This article outlines a model for the nursing role in the chronic health care context of renal replacement therapy. Materials from several streams of literature are used to conceptualise the potential for nursing work in the renal setting as negotiated care. In order to present the role of the renal nurse in this way it is contextualised by viewing the renal setting as a specialised social context constituted by a dominant professional discourse and a contrasting client discourse. While performing specific therapeutic activities in accord with the dominant discourse, renal nurses can develop a relationship with the person living on dialysis, based on responsiveness to their subjective experience reflecting the renal client discourse. In contrast to the language of noncompliance prevalent in the renal setting, nurses can, through their relationship with renal clients, facilitate their attempts to negotiate the requirements of the therapeutic regime into their own personal life situation. Nurses can mediate between the dominant and client discourses for the person living on dialysis. Care describes the quality that nurses actively seek to create in their relationships with clients, through negotiation, in order to support them to live as fully as possible while using renal replacement therapy. The author concludes that within chronic health care contexts, shaped by the acute curative paradigm of biomedicine, the model of nursing work as negotiated care has the potential to humanise contemporary medical technologies by responding to clients' experiences of illness and therapy.  
  Call Number NRSNZNO @ research @ Serial 1186  
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Author Wraight, Jenny openurl 
  Title Assessing English language skills of internationally-qualified nurses in New Zealand Type Journal Article
  Year 2019 Publication (up) Kai Tiaki Nursing Research Abbreviated Journal  
  Volume 10 Issue 1 Pages 59-60  
  Keywords Internationally qualified nurses; English language; Clinical communication  
  Abstract Introduces the Clinical Communication Assessment Framework (CCAF), adapted by Nelson Marlborough Institute of Technology from communication assessment guidelines developed in Australia to assess nursing students' English language proficiency. Uses this framework to assess nurses, before the competency assessment programme (CAP) four-week clinical nursing placement, for the first time in NZ.  
  Call Number NZNO @ research @ Serial 1626  
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Author Crawford, Ruth openurl 
  Title Using focused ethnography in nursing research Type Journal Article
  Year 2019 Publication (up) Kai Tiaki Nursing Research Abbreviated Journal  
  Volume 10 Issue 1 Pages 63-67  
  Keywords Focused ethnography; Communication; Nursing research; Research methodology  
  Abstract Details how the author employed focused ethnography in her doctoral research to investigate nurses' and parents' experience of emotional communication in the context of a children's unit of a regional hospital in NZ. Interviews 10 parents and 10 nurses after the children were discharged. Validates the ethnographic method as a means of inspecting the hidden as well as observable aspects of nurse-parent interaction.  
  Call Number NZNO @ research @ Serial 1628  
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Author Corner, Kathy openurl 
  Title Perceptions of Indian IQNs transitioning into a bachelor of nursing programme in New Zealand Type Journal Article
  Year 2020 Publication (up) Kai Tiaki Nursing Research Abbreviated Journal  
  Volume 11 Issue 1 Pages 61-62  
  Keywords IQNs; Bachelor of Nursing; Nursing students; Cultural safety; Cross-cultural communication; Resilience  
  Abstract Aims to understand the experiences of Indian internationally-qualified nurses (IQN) making the transition into a NZ bachelor of nursing (BN) programme. Conducts a focus group with four Indian IQN students enrolled in an 18-month bridging course. Identifies four themes: adaptation to a new way of learning; cultural differences in living and working in NZ; adaptation to a different clinical environment; and cultural safety.  
  Call Number NZNO @ research @ Serial 1663  
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Author Moir, Chris; Baby, Maria openurl 
  Title Managing violence and aggression: graduate-entry nursing students' responses to pre-emptive communication skills education Type Journal Article
  Year 2022 Publication (up) Kai Tiaki Nursing Research Abbreviated Journal  
  Volume 13 Issue 1 Pages 9-18  
  Keywords Communication skills; Workplace violence; Nursing students; Nursing curriculum  
  Abstract Argues that teaching de-escalation skills early in the nursing programme is vital for student safety and later retention in the nursing workforce. Sets out to determine the efficacy of communication training to teach nursing students agression-management skills while on clinical placement. Designs a quasi-experimental design using pre- and post-tests of communication competence following an education module delivered as part of the curriculum.  
  Call Number NZNO @ research @ Serial 1816  
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Author Powell, J. openurl 
  Title Caring for patients after an ICU admission Type Journal Article
  Year 2002 Publication (up) Kai Tiaki: Nursing New Zealand Abbreviated Journal  
  Volume 8 Issue 7 Pages 24-25  
  Keywords Intensive care nursing; Nurse-patient relations; Trauma; Communication  
  Abstract The author presents research on nursing strategies that reduce the psychological effects of critical illness and prevent the intensive care unit (ICU) atmosphere from adversely affecting the nurse-patient relationship. Post-traumatic stress disorder and other phobic anxiety syndromes are noted as a risk among former ICU patients. Four interventions to put in place for discharge are presented: patient-centred nursing, communication, multidisciplinary care, and patient/family education.  
  Call Number NRSNZNO @ research @ Serial 954  
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Author Manning, J. openurl 
  Title Building trust with families in neonatal intensive care units Type Journal Article
  Year 2006 Publication (up) Kai Tiaki: Nursing New Zealand Abbreviated Journal  
  Volume 12 Issue 6 Pages 18-20  
  Keywords Paediatric nursing; Neonatal nursing; Parents and caregivers; Communication  
  Abstract Establishing a trusting relationship is a key therapeutic intervention for nurses working with families of hospitalised children. This article is an exploration of the definition of trust. Specifically, it considers how parents come to trust (or not) nurses in neonatal intensive care unit (NICU) helps to reveal the meaning of parent-nurse trust and how this affects nursing practice. Understanding and meeting parental needs is important in developing and sustaining trust. The medical model of care often dominates in NICU. This is a deficit model that focuses on illness and treatment. However, the use of a nursing framework, such as developmentally supportive family centred care, focuses on recognising and building on the strengths of the family, by fostering trust to equip the family with the capacity to manage their infant's health care.  
  Call Number NRSNZNO @ research @ Serial 976  
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Author Evans-Murray, A. openurl 
  Title Meeting the needs of grieving relatives Type Journal Article
  Year 2004 Publication (up) Kai Tiaki: Nursing New Zealand Abbreviated Journal  
  Volume 10 Issue 9 Pages 18-20  
  Keywords Intensive care nursing; Grief; Communication  
  Abstract This article examines the role of nurses working in intensive care units who may need to work with families as they face the death of a loved one. How the nurse communicates with relatives during these crucial hours prior to the death can have profound implications on their grief recovery. Universal needs for families in this situation have been identified in the literature, and include: hope; knowing that staff care about their loved one; and having honest information about their loved one's condition. A case study is used to illustrate key skills and techniques nurses can employ to help meet these universal needs. In the first stage of grief the bereaved is in shock and may feel a sense of numbness and denial. The bereaved may feel confused and will have difficulty concentrating and remembering instructions, and they may express strong emotions. Studies on families' needs show that honest answers to questions and information about their loved one are extremely important. It is often very difficult for the nurse to give honest information when the prognosis is poor. Good communication skills and techniques are discussed, in which hope is not offered at the expense of truthfulness, and the nurse facilitates the process of saying goodbye and expressing emotions. Practical techniques, such as including the family in basic care such as foot massaging and simple hygiene routines, may also be used to move the family from being bystanders to the impending death, to comforters.  
  Call Number NRSNZNO @ research @ 1004 Serial 988  
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Author Tritschler, E.; Yarwood, J. openurl 
  Title Relating to families through their seasons of life: An indigenous practice model Type Journal Article
  Year 2007 Publication (up) Kai Tiaki: Nursing New Zealand Abbreviated Journal  
  Volume 13 Issue 5 Pages 18-3  
  Keywords Parents and caregivers; Nursing models; Nurse-family relations; Communication  
  Abstract In this article the authors introduce an alternative way that nurses can be with families, using a relational process that can enhance nurses' responses when working with those transitioning to parenthood. Seasons of Life, a framework adapted from the Maori health model He Korowai Oranga, emerged from practice to offer a compassionate and encouraging stance, while at the same time respecting each family's realities and wishes. The model allows the exploration of the transition to parenthood within a wellness model, and takes a strengths-based approach to emotional distress. This approach provides a sense of “normality”, rather than of pathology, for the emotions experienced by new parents. The specific issues men may face are discussed, where despite recent culture change that allows men a more nurturing parental role, there is still no clear understanding of how men articulate their sense of pleasure or distress at this time. Practitioners are encouraged to examine their own assumptions, values and beliefs, and utilise tools such as reflective listening, respect, insight and understanding. The most significant aspect of relationship between nurse and parents is not the outcome, but how nurses engage with families. Examples from practice will demonstrate some of the differing ways this relational process framework has been effective.  
  Call Number NRSNZNO @ research @ 1007 Serial 991  
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Author Pullon, S.; McKinlay, E.M. url  openurl
  Title Interprofessional learning: The solution to collaborative practice in primary care Type Journal Article
  Year 2007 Publication (up) New Zealand Family Physician Abbreviated Journal The Royal New Zealand College of General Practitioners website  
  Volume 34 Issue 6 Pages 404-408  
  Keywords Interprofessional relations; Education; Primary health care; Communication  
  Abstract In this paper the authors outline the basis of interprofessional education, which occurs when members of two or more professions are engaged in learning together. They describe its relationship to primary care clinical practice, where it can lead to collaborative problem-solving approaches, mutual decision making and interdisciplinary teamwork. A New Zealand model of postgraduate interprofessional education is presented. Barriers to the implementation of interprofessional education in New Zealand are identified along with possible solutions.  
  Call Number NRSNZNO @ research @ Serial 458  
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Author Wilson, S.; Carryer, J.B. openurl 
  Title Emotional competence and nursing education : A New Zealand study Type Journal Article
  Year 2008 Publication (up) Nursing Praxis in New Zealand Abbreviated Journal  
  Volume 24 Issue 1 (Mar) Pages 36-47  
  Keywords Teaching methods; Communication; Nursing; Education; Nursing models  
  Abstract Explores the challenges encountered by nurse educators who seek to assess aspects related to emotional competence in nursing students. This emotional competence includes nurses managing their own emotional life along with the skill to relate effectively to the multiple colleagues and agencies that nurses work alongside. The research was designed to explore the views of nurse educators about the challenges they encounter when seeking to assess a student's development of emotional competence during the three year bachelor of nursing degree. Focus groups were used to obtain from educators evidence of feeling and opinion as to how theory and practice environments influence student nurses' development of emotional competence. The process of thematic analysis was utilised and three key themes arose as areas of importance to the participants. These were personal and social competence collectively comprises emotional competence in nursing; emotional competence is a key component of fitness to practise; and transforming caring into practice. The findings of the study indicate a need for definition of what emotional competence is in nursing. It is argued that educators and practicing nurses, who work alongside students, must uphold the expectation that emotional competence is a requisite ability and should themselves be able to role model emotionally competent communication.  
  Call Number NRSNZNO @ research @ Serial 451  
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